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Customer Support Application – Sentree Hosting

  • Personal Information

  • Experience

    Please rate yourself on the following skills.

    1 = No experience
    3 = Average
    5 = Expert

  • 12345
    Client Communication
    Troubleshooting Website Problems
    Creating Documentation
    HTML5
    CSS3
    Javascript / jQuery
    PHP
    MySQL Queries
  • 12345
    Setting up New Websites
    Performing WordPress Updates
    Launching websites
    Creating/updating DNS Records
    Configuring Email Software
    Linux command line
    git
  • 12345
    General Setup & Plugin Configuration
    Advanced Custom Fields Plugin
    WooCommerce Plugin
    Gravity Forms Plugin
    WPML Plugin
    Using Pre-built Themes
    Avada Theme
    Divi Theme
    Elementor
    Custom Theme Development (no frameworks/starter themes)
    Custom Plugin Development
    WP CLI
  • Sample Client Interaction

    As mentioned in the job description, excellent written communication is a required skill because you will be interacting directly with lots of clients. Please review the following example email from a client and write a response as if you were replying to the client.


    From: John Doe
    Subject: Spam

    I'm getting a lot of Spam from my Contact Form 7 contact form. What can I do? I'm happy to make the changes myself.

    Thanks,
    John

  • Sample Work

    Please provide links to any sample work including portfolios, git repos, etc.
  • Drop files here or
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